About Nu Mark

Nu Mark is an Altria company focused on responsibly developing and marketing innovative tobacco products for adult tobacco consumers in a financially disciplined way.

Marketing & Sales Practices Information

Nu Mark is committed to marketing its products responsibly by building relationships between its brands and adult tobacco consumers. We plan to use a variety of communications vehicles to drive awareness, trial and purchase of our products among adult tobacco consumers. Communications will be executed to maximize reach to current adult tobacco consumers while taking steps designed to limit reach to unintended audiences. As we learn more about adult tobacco consumer acceptability of our products, our marketing plan may evolve.

Nu Mark's retail program requires its products to be sold only to adults of legal age to purchase tobacco products. The program also requires the product to be merchandised in a non-self-service manner.

 

Phone
Consumer Response Center:
855-837-8464 (VERVE®)
855-627-5836 (MarkTen™)
Monday-Friday, 9 a.m.-7 p.m. (ET)

Mail
Nu Mark
Attention: Quality Department
PO Box 18583
Pittsburgh, PA 15236

For media inquiries, please contact:
Altria Client Services
Media Relations
804-484-8897 (24 Hours)

Effective Date: May 2012

Terms of Use

This site is operated by Nu Mark LLC. Throughout the site, the terms "Nu Mark", "we," "us" and "our" refer to Nu Mark LLC.. Nu Mark offers this website, including all information, tools and services available from this website, to you, the user, conditioned upon your acceptance of all the terms, conditions, policies and notices stated here. Your continued use of the website constitutes your agreement to all such terms, conditions, policies and notices.

Links

This site may include links to other sites, some of them operated by other Altria Group, Inc. companies and some of them operated by third parties. These links are provided as a convenience to you and as an additional avenue of access to the information contained therein. We have not necessarily reviewed all of the information on other sites and are not responsible for the content of any other sites or any products or services that may be offered through other sites. Third-party sites may contain information with which Nu Mark does or does not agree. Inclusion of links to other sites should not be viewed as an endorsement of the content of linked sites. Different terms and conditions may apply to your use of any linked sites. You should review the site policies and terms of use of any linked sites.

Purpose of This Site

This site is operated for the purpose of providing information on the products and services offered by Nu Mark. The site is not operated for advertising or marketing purposes. Nothing on this site should be regarded as an offer to sell, or a solicitation of an offer to buy, any product of Nu Mark. Such products are sold only in compliance with the laws of the particular jurisdictions in which they are sold.

Accuracy, Completeness and Timeliness of Information on This Site

We are not responsible if information we make available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making significant decisions without consulting primary or more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information necessarily is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on the site. You agree that it is your responsibility to monitor changes to the site.

Use of Material From This Site

The content of this site, including but not limited to any text, software, files, graphics, photos, images, design, music, video, and data found on this site (collectively, the "Materials"), is the property of and owned by Nu Mark or its licensors, and is protected by copyright, trademark, and other laws of the United States and other countries. Any unauthorized use of the Materials on this site, including but not limited to the use, reproduction, copying, modification, display, adaptation, publication, translation, public performance, reverse engineering, transfer, transmission, broadcast, distribution, licensing, sale, or gift in whole or in part, or the creation of derivative works from such Materials, is expressly prohibited. Authorized use of the Materials is for your personal, non-commercial use only. You may display and electronically copy, download, and print hard copy versions of the material contained on the site for your personal and noncommercial use only, provided you do not modify or delete any copyright, trademark, or other proprietary notice that appears on the material you copy, download, or print. When you display, copy, download, or print any material on or from the site, it is provided to you by Nu Mark or its licensors under a license that is revocable. Nu Mark and its licensors retain full and complete title to the material and to any and all of the associated intellectual property rights. You may not authorize, encourage, or allow any of the Materials used or obtained by you to be used, reproduced, copied, modified, displayed, adapted, published, translated, publicly performed, reverse engineered, transferred, transmitted, broadcast, distributed, licensed, sold, given, or otherwise used by any third party.

This site (including but not limited to software, files, graphics and data found on the site) is the property of and owned by Nu Mark or its licensors and is protected by copyright, trademark and other laws of the United States and other countries. Any other use of the material on the site, including but not limited to the modification, distribution, transmission, performance, broadcast, publication, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any material, information, software, products or services obtained from the site, is expressly prohibited.

Material You Submit

You acknowledge that you are responsible for any submission you make, including the legality, reliability, appropriateness, originality, and right to grant a license to use any such material. You may not upload to, distribute, or otherwise publish through this site any content that (i) is libelous, defamatory, fraudulent, obscene, or threatening; infringing on third parties' intellectual property rights, including but not limited to trademark, copyright, or patent rights, right of publicity, right of privacy, trade secret, or other proprietary rights; or harassing, abusive, illegal or otherwise objectionable, (ii) may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any applicable law, statute, ordinance or regulation, or (iii) may contain software viruses, spyware, Trojan horses, political campaigning, chain letters, mass mailings, commercial advertising, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the source or origin of any content. You may not upload commercial content onto the site.

By submitting any material to this site, and unless we indicate otherwise, you acknowledge that you have granted Nu Mark and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, copy, modify, display, adapt, publish, translate, create derivative works from, publicly perform, reverse engineer, transfer, transmit, broadcast,distribute, license, sell, give or otherwise make available such content throughout the world in any media. You grant Nu Mark and its affiliates the right to use, non-materially alter, or omit the name you submit in connection with such content. All personal information provided via this website will be handled in accordance with the site's online Privacy Statement, which may be updated periodically. You represent and warrant that you have the full right, power and authority to enter into and perform this Agreement, and have secured all third party consents, licenses, waivers, and permissions necessary to enter into and perform this Agreement, including, without limitation, waivers of rights of privacy, publicity and personality from any third parties whose names, likenesses, photographs, portrayals, or actual or imitated voices are depicted in the Content; that the content is true, accurate, current and complete; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Nu Mark and its affiliates for all claims resulting from content you supply.

Trademarks and Copyrights

This site may feature trademarks, service marks, logos, text, software, files, graphics, photos, images, design, music, video, and data that are the property of Nu Mark and its affiliates or licensors. This site also may include trademarks, service marks, logos, text, software, files, graphics, photos, images, design, music, video, and data of other third parties. All of these trademarks, service marks, logos, text, software, files, graphics, photos, images, design, music, video, and data are the property of their respective owners, and you agree not to use them in any manner without the prior permission of the applicable owner. This site and all of its content are protected under copyright, trademark, and other laws of the United States and other countries.

Intellectual Property Rights of Others

We respect the intellectual property rights of others and request that our visitors do the same. Pursuant to Section 512(c) of the Digital Millennium Copyright Act (DMCA), Title 17, United States Code, a copyright owner or its authorized agent may submit a notification for believed copyright infringement based on material that is residing on the Nu Mark network.

If you think your work has been copied in a manner that constitutes copyright infringement, you may notify our copyright agent, who can be reached at:

ALCS, Trademark & Copyright Law Group
ATTN: Trademark & Copyright Counsel, ALCS
2325 Bells Road
Richmond, VA 23234
Telephone: 804-274-2000
Facsimile: 804-335-2080
Email: trademarkgroup@altria.com

The notification must include ALL of the following:

1. A physical or electronic signature of the copyright owner or the person authorized to act on the owner's behalf;

2. a description of the copyrighted work you claim has been infringed;

3. a description of where the material you claim is infringing is located on the site;

4. your name, address, telephone number, email address and all other information reasonably sufficient to permit Nu Mark to contact you;

5. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and

6. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

If you believe that content has been taken down improperly from the Nu Mark network or that access to material on the Nu Mark network was improperly disabled, you may send a counter-notification to the Nu Mark copyright agent identified above. Such counter-notification must contain the following information:

1. Your physical or electronic signature, or that of an authorized representative;

2. a description of the material that you claim has been improperly removed or to which you believe access has been improperly disabled and the location at which the material appeared before it was removed or access was disabled;

3. a statement by you, made under penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;

4. your name, address and telephone number, and a statement that (i) you consent to the jurisdiction of the federal district court for the judicial district in which such address is located or, if your address is outside of the United States, to any judicial district in which Nu Mark may be found, and (ii) you will accept service of process from the claimant who provided Nu Mark’s designated agent with notification of the alleged infringement in accordance with the DMCA, or an agent of such person.



DISCLAIMERS

YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE SITE OR ANY FEATURE OR PART THEREOF AT ANY TIME. NU MARK EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MATERIALS ON THE SITE ARE NONINFRINGING; THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE SITE WILL BE SECURE; THAT THE SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE WILL BE VIRUS-FREE; OR THAT INFORMATION ON THE SITE WILL BE COMPLETE, ACCURATE OR TIMELY. IF YOU DOWNLOAD ANY MATERIALS FROM THIS SITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIALS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM NU MARK OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY OF ANY KIND. NU MARK DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS ON THIS SITE IN TERMS OF THEIR COMPLETENESS, CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE.

IN CERTAIN STATES, THE LAW MAY NOT PERMIT THE DISCLAIMER OF WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, YOU UNDERSTAND AND AGREE THAT NEITHER NU MARK, NOR ANY OF ITS AFFILIATES OR THIRD-PARTY CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, PUNITIVE OR ANY OTHER DAMAGES RELATING TO OR RESULTING FROM YOUR USE OF OR INABILITY TO USE THIS SITE OR ANY OTHER SITE YOU ACCESS THROUGH A LINK FROM THIS SITE OR FROM ANY ACTIONS WE TAKE OR FAIL TO TAKE AS A RESULT OF EMAIL MESSAGES YOU SEND US. THESE INCLUDE DAMAGES FOR ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAYS, COMPUTER VIRUSES, YOUR LOSS OF PROFITS, LOSS OF DATA, UNAUTHORIZED ACCESS TO AND ALTERATION OF YOUR TRANSMISSIONS AND DATA, AND OTHER TANGIBLE AND INTANGIBLE LOSSES.

THIS LIMITATION APPLIES REGARDLESS OF WHETHER THE DAMAGES ARE CLAIMED UNDER THE TERMS OF A CONTRACT, AS THE RESULT OF NEGLIGENCE OR OTHERWISE ARISE OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS OR MATERIALS AVAILABLE FROM THIS SITE, AND EVEN IF WE OR OUR REPRESENTATIVES HAVE BEEN NEGLIGENT OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, ALL OR A PORTION OF THE ABOVE LIMITATION MAY NOT APPLY TO YOU.


Indemnification

You agree to indemnify, defend and hold harmless Nu Mark and its affiliates, and their officers, directors, employees, contractors, agents, licensors and suppliers, from and against any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys' fees and court costs, arising or resulting from any violation of these Terms of Use. If you cause a technical disruption of the site or the systems transmitting the site to you or others, you agree to be responsible for any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys' fees and court costs, arising or resulting from that disruption.

Jurisdiction

Nu Mark is organized in the Commonwealth of Virginia in the United States of America, and this site is operated in the United States. The laws of the Commonwealth of Virginia govern these Terms of Use and your use of the site, and you irrevocably consent to the jurisdiction of the courts located in the Commonwealth of Virginia for any action to enforce these Terms of Use. We recognize that it is possible for you to obtain access to this site from any jurisdiction in the world, but we have no practical ability to prevent such access. If any material on this site, or your use of the site, is contrary to the laws of the place where you are when you access it, the site is not intended for you, and we ask you not to use the site. You are responsible for informing yourself of the laws of your jurisdiction and complying with them.

Changes to These Terms of Use

We reserve the right, in our sole discretion, to change these Terms of Use at any time by posting revised terms on the site. It is your responsibility to check periodically for any changes we may make to these Terms of Use. Your continued use of this site following the posting of changes to these terms or other policies means you accept the changes.

Miscellaneous

If any provision of this agreement is unlawful, void or unenforceable, the remaining provisions of the agreement will remain in place. These Terms of Use constitute the entire agreement and understanding between you and Nu Mark with respect to use of the website, superseding all prior or contemporaneous communications. A printed version of these Terms of Use shall be admissible in judicial or administrative proceedings based on or relating to use of the website to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

How to Contact Us

If you have any questions or comments about these Terms of Use or this site, please write us at:

Altria Client Services Inc.
c/o Communications
P.O. Box 85088
Richmond, VA 23285

Thank you for visiting our site.

Effective Date: May 2012

We at Nu Mark respect your concerns about privacy and value the relationship we have with you. This Privacy Statement describes the types of information we collect on nu-mark.com, how we may use that information and with whom we may share it. Our Privacy Statement also describes the measures we take to protect the security of the information. We also tell you how you can reach us to answer any questions you may have about our online privacy practices.

Information We Collect

We collect certain aggregate and non-personal information when you visit this website. Aggregate and non-personal information does not relate to a single, identifiable visitor. It tells us things such as how many users visited our site and the pages accessed. By collecting this information, we learn how to best tailor this website to our visitors. We collect this information through “cookie” technology as explained below.

Cookies

Like many companies, we use “cookies” on this website. Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We use cookies to tell us, for example, whether you’ve visited us before or if you’re a new visitor and to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site.

The “help” portion of the toolbar on most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Remember though, without cookies, you may not be able to take full advantage of all our website features.

We collect certain Personal Information about you, such as your name, mailing address and phone number when you call or mail an inquiry using the information provided on the website. We collect such Personal Information to respond to and to track your inquiries. Although the phone and mail information is not collected directly through or via the website, we also do not sell or otherwise disclose information about you, except as described herein.

Information We Share

We do not sell or otherwise disclose information about you, except as described here. We may share that information with companies affiliated with Nu Mark. We also may share that information with service providers we have retained to perform services on our behalf. These service providers are required to use or disclose the information only as necessary to perform services on our behalf or to comply with legal requirements. In addition, we may disclose that information (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or connection with an investigation of suspected or actual illegal activity.

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use that information in a manner that is consistent with this Privacy Statement.

Links to Other Sites

We may provide links to other websites for your convenience and information. These sites operate independently from nu-mark.com. These sites may have their own privacy statements in place, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are unaffiliated with Nu Mark, we are not responsible for their content or any use of the sites.

How We Protect Your Information

We maintain administrative, technical and physical safeguards for this website to protect against unauthorized disclosure, use, alteration or destruction of the information you provide on the site.

Updates to Our Privacy Statement

This Privacy Statement may be updated periodically and without prior notice to you to reflect changes in our online information practices. We will post a prominent notice on this site to notify you of any significant changes to our Privacy Statement and indicate at the top of the statement when it was most recently updated.

How to Contact Us

If you have any questions or comments about this Privacy Statement, please contact us at:

c/o Altria Client Services
Corporate Communications
P.O. Box 85088
Richmond, VA 23285